3.8 MANAGEMENT INFORMATION SYSTEM
Refreshing Breeze Spa is a company dedicated to providing services in relation to household massages, reason why comes a little complicated the application of management information systems.
First, the company will implement and use of e-commerce to carry out the provision of services in the company. Guests can request appointments through the website of the company, where there is a space designed to allow customers to know the schedule of each of the employees of the company and thus assign appointments depending on availability people providing the service, taking into account the time required for moving from one sector to another. What is sought is generating facility to the customers when they want to access these services offered by Refeshing Breeze Spa.
Moreover, in terms related to payments services, customers can conduct transactions through the platform PagosOnline.com in which may be made by credit card or debit card and transfers to bank accounts of the company, customers can rest easy because it is a very safe way and on the website they can find all the necessary information so that they know how to make payments online.
As the center of business is customer satisfaction to service rendered, social enterprise networks (Facebook, Instagram and Twitter) Special attention is placed on what people think and say in these spaces, in this way seek to improve in areas where the company is weak and thus aspire to a system based on excellent customer service growth.